Conflict Resolution is an art and like every other art, gaining expertise takes a lifetime, especially, when you are practicing it with humans whose behaviour is nothing but dynamic. That is what we learnt while conversing with Douglas Noll, author, teacher, trainer and mediator on April 26 in AcIn's Fireside Chat on Restorative Mediation.

He made a major career shift from being a lawyer to being a mediator after he realized the potential of restorative mediation in impacting the lives of people involved conflicts. His calling to serve humanity and make lives easier transformed him into a peacemaker. Watch him __ while he shares his experience, process and personal growth with restorative mediation in conversation with Akanksha Marwah and Upasana Singh